Service Description

The New Grow Center is excited to launch our new workforce development training curriculum starting with the most sought-after job available in NYS. This 12-hour, 2-Day Training Course is designed to provide you with the knowledge and skills needed to get hired and succeed in the cannabis industry, while also offering a fun and interactive learning experience. During this training, attendees will have the opportunity to learn from our experienced team and gain hands-on experience in cannabis budtending and retail skills. Our training is divided into 6-hour slots per day, with an additional 1-hour lunch break. Each day is structured into modules designed for knowledge retention, interaction and efficiency. Modules are listed below: Module 1: Intro to Cannabis Retail Careers - History and Evolution of the Cannabis Industry - Retail Job Roles and Career Pathways - Market Trends and Consumer Demographics - Personal and Professional Growth Opportunities Module 2: Budtender Compliance Responsibility - New York State Cannabis Laws and Regulations - Ensuring Retail Compliance and Avoiding Infractions - ID Verification and Age Restrictions - Handling of Consumer Data and Privacy Regulations - Case Studies: Real-world Consequences of Non-compliance Module 3: Product Knowledge and Customer Service Excellence - Overview of Cannabis Strains, Terpenes, and Cannabinoids - Forms of Cannabis: Flower, Concentrates, Edibles, and Topicals - Tailoring Recommendations to Consumer Needs and Preferences - Addressing Consumer Queries and Concerns Confidently - Developing a Client-Centric Service Approach Module 4: Integrity Product Management - Product Storage, Handling, and Display Protocols - Expiry and Batch Tracking Mechanisms - Product Recall Procedures - Authenticating Product Quality and Source - Addressing Product-Related Complaints and Returns Module 5: Sales Techniques in Upselling and Cross-Selling - Mastering the Art of Active Listening in Sales - Identifying Opportunities for Upselling and Cross-Selling - Crafting Persuasive Sales Narratives - Balancing Sales Goals with Authentic Service - Role Play Sessions: Real-World Sales Scenarios Assessment: At the conclusion of the course, participants will undergo a practical and theoretical assessment to validate their understanding and competency in the aforementioned topics with mock up sales presentations between budtender and client.

Cancellation Policy

To cancel or reschedule, please contact us 24-48 hours before scheduled consultation. Thank you!

Contact Details

• The New Grow Center Headquarters

  365b North Avenue, New Rochelle, NY, USA

  914-344-6101

  info@thenewgrowcenter.com